Privacy Policy
Last Updated: 18 August 2026
AK Invisible Grill (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quotation, book a site visit, communicate with us through phone or WhatsApp, or interact with our advertisements on platforms such as Google, Facebook, and Instagram.
By using our website or submitting your information through our website, advertisements, enquiry forms, or other communication channels, you acknowledge the practices described in this Privacy Policy.
1. About AK Invisible Grill
AK Invisible Grill provides professional invisible grill installation and related safety solutions in Pune and surrounding service areas.
Our services may include:
Invisible Grill Installation
Balcony Invisible Grill
Window Invisible Grill
Residential Safety Solutions
Site Visit and Measurement
Quotation and Installation Services
Other related home safety services
Our website is intended to provide information about our services and allow customers to contact us for enquiries, quotations, site visits, and service bookings.
2. Information We May Collect
We may collect personal information when you voluntarily provide it through our website, advertisements, phone calls, WhatsApp, email, or other communication channels.
The information may include:
Full name
Mobile or telephone number
Email address
City, locality, or general service location
Property or installation location
Service requirements
Balcony or window measurements
Details shared through enquiry forms
Messages, questions, or instructions provided by you
Preferred date or time for a site visit
Communication history with our team
We only ask for information that is reasonably required to respond to your enquiry or provide our services.
3. Information Collected Through Website Forms
Our website may contain enquiry, quotation, callback, contact, or booking forms.
When you submit a form, we may collect information such as your:
Name
Mobile number
Email address
Service requirement
Message
Location or area
We use this information primarily to contact you regarding your enquiry, understand your requirements, schedule a site visit, provide a quotation, and deliver our services.
Submitting a form does not automatically create any contractual obligation unless both parties separately agree to the service and its terms.
4. Information Collected Through Google Ads
We may use Google Ads to promote our services and generate enquiries.
If you contact us through a Google advertisement, website form, call advertisement, or Google lead form, information you choose to submit may be provided to us for the purpose of responding to your enquiry.
Google requires advertisers using lead forms to provide a privacy policy and requires personal information to be handled in accordance with applicable consent and data-use requirements.
Information submitted through Google Ads may include:
Name
Phone number
Email address
Service interest
Location
Other information you voluntarily provide
We use such information only for legitimate business purposes related to customer enquiries, quotation requests, service communication, and follow-up.
5. Information Collected Through Facebook and Instagram Ads
We may advertise our services through Meta platforms, including Facebook and Instagram.
If you submit information through a Facebook or Instagram Instant Form or contact us after seeing our advertisement, Meta may provide the information you voluntarily submitted to us.
Meta requires advertisers using lead ads and instant forms to provide a privacy policy explaining how collected information will be used.
Such information may include:
Name
Mobile number
Email address
City or locality
Service requirement
Other information you choose to provide
We use this information to contact you regarding the service you showed interest in.
6. Phone and WhatsApp Communication
If you contact AK Invisible Grill through phone or WhatsApp, we may receive and retain information such as:
Your phone number
Your WhatsApp profile name
Messages sent by you
Images or videos voluntarily shared for site assessment
Property or installation details
Service requirements
Communication history
This information may be used to understand your requirements, provide estimates, schedule site visits, send quotations, coordinate installation, or provide customer support.
Please avoid sending unnecessary sensitive personal information through WhatsApp, email, or website forms.
7. How We Use Your Information
We may use collected information for the following purposes:
To respond to your enquiry
To understand your service requirements
To provide quotations or price estimates
To arrange site inspections or measurements
To schedule installation
To communicate service-related information
To provide customer support
To follow up on enquiries
To improve our website and services
To measure the effectiveness of our advertising
To analyse website traffic and user behaviour
To improve lead quality and conversion performance
To prevent spam, abuse, fraud, or misuse
To maintain business records
To comply with applicable legal obligations
We do not intentionally use your personal information for purposes that are unrelated to the reason it was collected without an appropriate legal basis or consent where required.
8. Advertising, Analytics and Tracking Technologies
Our website may use analytics and advertising technologies such as:
Google Analytics
Google Ads Conversion Tracking
Google Tag Manager
Google Ads Remarketing
Meta Pixel
Facebook and Instagram advertising tools
Other analytics or conversion measurement tools
These technologies may collect technical and usage information such as:
Device type
Browser type
Operating system
Approximate location
IP address
Pages visited
Time spent on the website
Referral source
Advertisement interaction
Conversion activity
Website navigation behaviour
This information helps us understand how visitors use our website and measure the effectiveness of advertising campaigns.
Google provides privacy and consent tools that allow websites to adjust tag behaviour depending on users’ consent choices.
9. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that may help websites remember preferences, analyse usage, measure advertising effectiveness, and improve functionality.
Cookies may be used for:
Website functionality
Analytics
Traffic measurement
Advertising measurement
Conversion tracking
Remarketing
Fraud and security prevention
You can control or delete cookies using your browser settings.
Where required, we may also provide cookie or consent controls allowing users to manage certain categories of tracking technologies.
10. Remarketing and Advertising
We may use advertising platforms such as Google Ads and Meta Ads to show advertisements to people who have previously visited our website or interacted with our services.
This may involve the use of cookies, pixels, advertising identifiers, or similar technologies.
Remarketing helps us show relevant advertisements to users who may still be interested in invisible grill installation or related services.
Users can manage advertising preferences through the privacy and advertising settings provided by the respective advertising platforms.
11. How We Protect Personal Information
We take reasonable administrative, organisational, and technical measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include:
Restricted access to customer information
Password-protected systems
Secure website hosting
HTTPS/SSL encryption where enabled
Regular website and plugin updates
Limiting access to authorised personnel
Using reputable service providers
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Sharing of Personal Information
We do not sell or rent customers’ personal information.
We may share limited information where reasonably necessary with:
Employees or authorised team members
Installation technicians
Service partners
Website hosting providers
Email service providers
Analytics providers
Advertising platforms
CRM or communication service providers
Professional advisers
Government or regulatory authorities where legally required
Any sharing is limited to legitimate business, operational, technical, or legal purposes.
13. Third-Party Services
Our website may use or link to services provided by third parties, including:
Google
Google Maps
Google Analytics
Google Ads
Facebook
Instagram
WhatsApp
Website hosting providers
WordPress plugins
Contact form services
These third-party providers may independently process information according to their own privacy policies.
AK Invisible Grill is not responsible for the privacy practices of third-party websites, applications, or services that we do not control.
14. External Links
Our website may contain links to external websites or platforms.
Once you leave our website, this Privacy Policy no longer governs the collection or processing of information by those third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
15. Data Retention
We may retain personal information for as long as reasonably necessary to:
Respond to enquiries
Provide services
Maintain customer communication
Maintain business or transaction records
Handle complaints or disputes
Comply with legal requirements
Prevent fraud or misuse
Analyse business performance
Information that is no longer reasonably required may be deleted, anonymised, or securely archived where appropriate.
16. Your Choices and Rights
Depending on applicable law and circumstances, you may contact us to:
Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information where appropriate
Withdraw consent for certain communications
Ask us to stop promotional communication
Raise a privacy-related concern
Some information may need to be retained where required for legal, security, accounting, dispute-resolution, or legitimate business purposes.
17. Marketing Communications
If you submit an enquiry, we may contact you regarding the service you requested.
We may communicate through:
Phone
SMS
WhatsApp
Email
We do not intend to send excessive or irrelevant promotional messages.
If you no longer wish to receive promotional communications, you may contact us and request that such communications stop.
Service-related or transactional communications may still be sent where necessary.
18. Children’s Privacy
Our website and services are intended for adults seeking home safety or installation services.
We do not knowingly collect personal information directly from children for advertising or marketing purposes.
If a parent or guardian believes that a child has submitted personal information without appropriate permission, they may contact us to request review or deletion of that information.
19. Accuracy of Information
When submitting an enquiry or requesting a quotation, users should provide accurate and current contact information so that our team can respond correctly.
AK Invisible Grill is not responsible for issues caused by incorrect or incomplete information submitted by users.
20. Security of Website Communication
Users should understand that information transmitted through the internet, email, contact forms, or messaging platforms may involve inherent security risks.
Although we take reasonable precautions, we cannot guarantee absolute security of information transmitted electronically.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our services
Changes in website functionality
Changes in advertising platforms
Changes in analytics tools
Changes in legal or regulatory requirements
Changes in our data handling practices
The latest version will be published on this page with an updated “Last Updated” date.
We encourage users to review this Privacy Policy periodically.
22. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or would like to request correction or deletion of personal information, please contact us.
AK Invisible Grill
Service Area: Pune, Maharashtra, India
Phone: 9501760669
Alternate Phone: 9204387085
Website: https://akinvisiblegrill.com/
You may also contact us through the contact form available on our website.
23. Consent
By voluntarily submitting your information through our website, contact forms, Google Ads lead forms, Facebook or Instagram lead forms, WhatsApp, telephone, or other enquiry channels, you acknowledge that AK Invisible Grill may process the information you provide for the purposes described in this Privacy Policy.
Where applicable, your consent may be withdrawn by contacting us, subject to any legal or legitimate business requirements that may require certain information to be retained.
AK Invisible Grill – Pune
Professional Invisible Grill Installation & Home Safety Solutions